Proverbs 31:25-26
My career goal is to advance in the travel industry, eventually assuming a leadership role in operations or customer experience. I aspire to create innovative strategies that enhance customer satisfaction, improve operational efficiency, and contribute to the overall success of the organization.
I hold a Bachelor of Science degree in Tourism, which has provided me with a solid foundation in the principles and practices of the travel industry. In addition, I have gained substantial professional experience totaling 10 years in customer service, aviation, sales and travel. I spent 2 years as a Customer Service Agent at Qatar Airways, where I excelled in handling customer inquiries and resolving issues promptly. My 3-year tenure as a Cabin Crew member at Air Arabia allowed me to ensure passenger safety and comfort, while delivering high-quality in-flight service. Furthermore, my role as a Sales Associate at Rivoli EyeZone for 2 years enhanced my skills in sales, customer engagement, and product knowledge. Across these roles, I have consistently demonstrated a strong commitment to customer satisfaction, adaptability, and professional growth.
I aim to deliver exceptional customer experiences, contribute to business growth, and ensure the highest level of service standards in the organization I serve.
Let the outcomes speak for themselves. I would be delighted to provide you with my contact references, certificates and appreciation letters, which are readily available upon request. Thank you sincerely!
Dumaguete City, Negros Oriental, Philippines
WhatsApp (+63)-961-090-5484 Email: rhea@desiderata.life
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