"She is clothed with strength and dignity, and she laughs without fear of the future. When she speaks, her words are wise and she instructs with kindness"

I hold a Bachelor of Science degree in Tourism, which has provided me with a solid foundation in the principles and practices of the travel industry. In addition, I have gained substantial professional experience totaling 10 years in customer service, aviation,  sales, and travel. I spent 2 years as a Customer Service Agent at Qatar Airways, where I excelled in handling customer inquiries and resolving issues promptly. My 3-year tenure as a Cabin Crew member at Air Arabia allowed me to ensure passenger safety and comfort while delivering high-quality in-flight service. Furthermore, my role as a Sales Associate at Rivoli EyeZone for 2 years enhanced my skills in sales, customer engagement, and product knowledge. Across these roles, I have consistently demonstrated a strong commitment to customer satisfaction, adaptability, and professional growth.

To utilize my deep understanding of the luxury travel market and my experience in providing virtual assistance to contribute to the success of a high-end travel company, ensuring client satisfaction and exceeding expectations

•  Interpersonal Skills
• Problem-Solving Skills
• Multi-Cultural  Sensitivity 
• Decision-Making Skills
• High integrity values
• Carries Kaizen Mindset
• Grace under pressure
• Proficiency-wise in Microsoft 365, Google Suite, Chat GPT & AI tools

Social Media Management & Email Correspondence

• Data driven
• Self-starter

I would be delighted to provide you with my contact references, certificates, and appreciation letters, which are readily available upon request. Thank you sincerely!

© Image courtesy of Qatar Airways, Air Arabia, and Rivoli Group.

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